FAQs
While it’s rare, it’s possible for items to become out of stock. If this does occur, we will notify you within 24-48 hours about the cancellation and issue you a refund. If your order contains additional items, these items will still be shipped to as normal.
As long as your order hasn’t shipped, yes. If you haven’t received an email that your order has shipped yet, you can always log into your account or contact us to cancel your order.
All orders placed before 12pm PST Monday through Friday are processed and shipped within four business days of your order date from Long Beach, California.
During high-volume sales periods, it might take us longer.
The moment your order ships, you will receive a Shipping Confirmation to the email address you entered on your order. If you don’t receive an email, check your Spam or Updates folders.